Refunds and Returns Policy for HydrateFitCrystals.com
Last Updated: December 30, 2023
1. Overview
Welcome to HydrateFitCrystals.com, operated by WellFitness Inc. We want to ensure that you are satisfied with your purchase. Please read our Refunds and Returns Policy carefully to understand the terms and conditions surrounding returns and refunds for physical products.
2. Return Eligibility
- We accept returns for physical products within 30 days from the date of purchase.
- To be eligible for a return, the product must be unused, undamaged, and in its original packaging.
3. Initiating a Return
To initiate a return, please follow these steps:
- Contact our customer support at [[email protected]] to request a Return Authorization (RA) number.
- Clearly mark the RA number on the outside of the package.
- Ship the product back to us at the address below.
4. Return Shipping Costs
- Customers are responsible for return shipping costs, except in cases where the product is defective or the return is a result of our error.
- We recommend using a trackable shipping service to ensure the safe return of the product.
5. Inspection and Processing
- Upon receiving the returned product, we will inspect it for eligibility.
- Refunds will be processed within 5 business days of receiving the returned product.
6. Refund Options
- Refunds will be issued to the original payment method used for the purchase.
- Please note that shipping fees are non-refundable.
7. Defective or Damaged Products
- If you receive a defective or damaged product, please contact us immediately.
- We may request photos or additional information to assess the issue.
8. Contact Information
If you have any questions or concerns about our Refunds and Returns Policy, please contact us at:
WellFitness Inc 4850 Addison Rd Apt A-109 [email protected]
9. Changes to the Policy
WellFitness Inc reserves the right to update this Refunds and Returns Policy at any time. Please check this page periodically for changes.
10. Consent
By making a purchase on HydrateFitCrystals.com, you agree to the terms of this Refunds and Returns Policy.
Thank you for choosing HydrateFitCrystals.com.
[Date: 12/30/2023]